Services

Bon Voyage offers a full range of travel services as a professional and IATA accredited agent in Malawi

TOUR PACKAGING

Don’t stress over your trip

Bon Voyage is also specialised in local and regional tour packages. The packages are for the leisure and business travellers and may be cultural, historical and leisure and may also be tailor made.

TRAVEL ADVICE AND COUNSELING

Be 100% ready

With experience and research Bon Voyage realises that most first time travellers are nervous or excited, Bon Voyage has a specialised facility, taking them through their entire journey to ensure that they are mentally prepared before the journey.

AIR RESERVATIONS AND TICKETING

Don’t stress over your trip

Bon Voyage shall ensure that your organisation’s booking policy is strictly adhered to. Service request can be done by email, fax or telephone but must be confirmed by the official purchase order or email. 

Full names of the travellers as they appear in their passports, passport numbers and any special requirements must be communicated at the time of the booking. We also collect client profile information for storage in our reservation system to ensure a speedy and accurate reservation process.

RECONFIRMATION, REISSUES AND REVALIDATION OF TICKETS

Get your peace of mind

Bon Voyage will systematically reconfirm and reissue tickets issued by ourselves unless contrary instructions are received and will assist in revalidation and reissuing of tickets issued by airlines.

24 HOURS EMERGENCY SERVICE

We are a companion in times of need

The Managing Director and the Supervisor will be available for assistance outside official working hours for any emergencies. Telephone contacts will be provided to the Officers and the Traveller.

LOST LUGGAGE TRACKING ASSISTANCE

We help you when things go wrong

The Supervisor will receive reports of baggage loss and assist in following up with the concerned airline and give regular feed back to the traveler.